What is your refund/ return policy?

Please see our return policy. 

Where do you ship to?

Currently we ship within North America with plans to distribute to Europe and Asia in Spring 2021.

Please email info@hookandhustle.com to arrange an order outside of North America. 

What are your shipping rates?

Please see our shipping page

How do I track my package?

After you place your order you will receive an email or text (depending on your preferred method of contact) to confirm the order. You will then receive a notice when the item has shipped that includes a tracking number. 

Do I have to pay customs & import charges?

Currently we only ship in North America. Details on our customs page

Please email info@hookandhustle.com to arrange an order outside of North America. 

How is currency exchange calculated?

As a Canadian company and site the prices are listed in CAD $, there is a currency converter available at the bottom of our page if you did not select your country's currency when entering the site. The rate is based on current exchange rates so will fluctuate.  

How does sizing work?

Sizing charts and guides are available on all of our products. They all run "true to size".